Learn how to adopt a talent-first culture and gain a competitive advantage.

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This course centers around the strategic management of human resources by effectively sourcing and selecting qualified candidates for every role. It delves into the framework of organizational structures and workflow within a firm while exploring various approaches and tools for achieving optimal human capital management.


of HR leaders report recruiting as their top priority.

Source: Forbes


of new hires leave within 90 days.

Source: Forbes


is the profitability increase for companies with highly engaged employees.

Source: Forbes

Course Modules

0.1. Why Should We Care about Human Capital

0.2. Talent as a Strategy

0.3. Introduction to Human Resource Management

0.4. The Role of People in Building Corporate Culture

0.5 Overview of the Modules and Program Expectations

1.1. Introduction to Job Analysis and Job Design

1.2. What Is Job Analysis?

1.3. What Is Job Design?

2.1. Planning: Forecasting, Goal Setting and Strategic Planning, and Program Implementation and Evaluation

2.2.Recruitment: Vacancy Characteristics, Personnel Policies, Sources, and Recruiter Characteristics

2.3. Goal Setting and Strategic Planning

3.1. An Overview of Selection

3.2. Selection Method Criteria

3.3. Types of Selection Methods

4.1. Training: Why Train Employees?, the Instructional Design Process, and Types of Training

4.2. What Is Employee Development?, How to Develop Employees?, Skills Related to Managerial Success, and Special Issues

5.1. Defining Performance

5.2. Measuring Performance

5.3. Performance Feedback

6.1. Equity Theory

6.2. Compensation Decisions

6.3. Designing Job Structures

6.4. Benefits

7.1. Employee Retention: Types of Turnover

7.2. Employee Separation: the Process of Employee Separation and Effective Employee Separation

8.1. Ethics and Sources of Ethical Guidance

8.2. Corporate Social Responsibility and Sustainability

8.3. The Context of Global Business

8.4. Global Staffing and International Human Resource Management

In this course, you will:

  • Learn how to conduct a thorough job analysis and assess current and future workforce needs.
  • Become adept at identifying skill gaps, making informed recruitment decisions, and establishing talent development strategies.
  • Understand how to craft accurate and detailed job descriptions and specifications to evaluate a candidate’s suitability.
  • Develop effective performance management systems to impact employee motivation and engagement, thereby influencing performance outcomes.
  • Learn to identify the knowledge, skills, and competencies required for successful job performance.
  • Ensure that training initiatives are tailored to address performance gaps and enhance employee capabilities.
Certificado del Programa CXO Blended Program en Miami Herbert Business School

Miami Herbert in Numbers


in Florida, according to Poets&Quants’ Best Undergraduate Business Schools of 2023


in the United States for Custom Professional Education Programs in the Financial Times ranking


we are in the top 1% of business schools with AMBA, EQUIS, and AACSB accreditation

This course is designed for:

  • HR professionals who wish to more effectively assess job requirements, attract suitable candidates, establish performance expectations, and design employee development programs.
  • Recruitment and talent acquisition specialists looking to increase their knowledge of job design to aid them in assessing the alignment between job tasks and candidates’ motivations and career aspirations.
  • Training and development specialists eager to design more effective training programs that address specific job-related skill gaps and foster employee development
  • Compensation and benefits specialists who wish to develop fair and competitive salary structures, establish appropriate job classifications, and design comprehensive employee benefits packages to increase employee satisfaction and decrease turnover rates.
  • Performance management specialists looking to better define measurable performance goals, provide constructive feedback, and evaluate employee performance against job requirements to identify opportunities to enhance job roles and task variety, promoting employee engagement and performance.
  • Organizational development specialists who want to design job roles that align more closely with organizational goals and foster employee engagement.

Meet the Faculty

Dr. Valeria Alterman

Assistant Professor, Management Department, Miami Herbert Business School​​ ​

​​Dr. Valeria Alterman​ earned her PhD from the Warrington College of Business at the University of Florida. Her research and teaching interests relate to organizations’ human resource management practices and their effects on employee attitudes and behaviors.
Recognizing that the population is aging, most of her research focuses on how human resource practices can support the age-diverse workforce and continued participation of older workers. She also studies how organizations’ compensation practices affect employees’ commitment levels.


José Carlos Rivera Rodríguez

Chief Information Officer, Store Management System, LLC.

“El programa me ha dado un ‘mindset’ diferente. Ahora entiendo procesos, tecnologías y la importancia del estratega de marketing en una organización para poder mejorar las entrategias tecnológicas y que estas aporten valor a la organización”.

Juan Arturo Jimenez García

Chief Information Officer, Store Management System, LLC.

“Excelente experiencia. Se aprenden muchos contenidos actualizados con ejemplos muy concretos y puntuales. Las sesiones son enriquecedoras y los casos de estudio se pueden aplicar a la realidad”.

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